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Transport & Logistics · Updated Aug 2026

Driver/Sales Workers

Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.

JVS 2.0.0-phase4b
AI Exposure
45/100
Moderate

How much of this occupation’s work can be materially affected by current AI systems.

Replacement Risk
38/100
Low

How likely exposure is to translate into reduced human demand.

Includes provisional estimates for AI adoption pressure and labour-market resilience. How this is measured

Evidence quality
Confidence82/100
Task coverage88%

Confidence reflects task coverage, mapping and capability-evidence quality, and how much of the score rests on provisional inputs.

Task-level evidence

What is driving the score?

Occupation scores are built from the task mix—not a single prediction about a job title.

JVS 2.0.0-phase4b
TaskImportanceAI impactExposure
Record sales or delivery information on daily sales or delivery record.High
67
Collect money from customers, make change, and record transactions on customer receipts.Medium
61
Listen to and resolve customers' complaints regarding products or services.Medium
57
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.High
51
Write customer orders and sales contracts according to company guidelines.Medium
58
Inform regular customers of new products or services and price changes.High
51
Collect coins from vending machines, refill machines, and remove aged merchandise.High
35
Drive trucks to deliver such items as food, medical supplies, or newspapers.High
17
Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.Medium
24
Most exposed

Where AI can do more

Routine, digitized, and highly repeatable tasks face the greatest pressure.

  1. Record sales or delivery information on daily sales or delivery record.67
  2. Collect money from customers, make change, and record transactions on customer receipts.61
  3. Write customer orders and sales contracts according to company guidelines.58
  4. Listen to and resolve customers' complaints regarding products or services.57
Hardest to automate

Where people still matter

These tasks score lowest on automation feasibility—physical presence, judgement, accountability and real-world variability all resist end-to-end automation.

  1. Drive trucks to deliver such items as food, medical supplies, or newspapers.01
  2. Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.02
  3. Record sales or delivery information on daily sales or delivery record.03
  4. Collect money from customers, make change, and record transactions on customer receipts.04
  5. Listen to and resolve customers' complaints regarding products or services.05
Where else this work leads

Related occupations

Occupations O*NET links to this one. Relatedness reflects shared work, not a claim that these roles are safer.

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Beyond AI capability

Adoption and labour-market outlook

Structural factors are kept separate from raw capability so you can see what actually resists automation. Adoption pressure and labour-market resilience are still provisional models—25% of this occupation’s replacement-risk weight rests on them.

Human dependency59
Physical dependency76
Adoption pressure38
Labour-market resilience65
Methodology & sources

O*NET 30.3 occupational data interpreted through the JobsVsAI capability, automation and structural-constraint models.

Confidence82/100
CalculatedAug 21, 2026
Read methodology →