How much of this occupation’s work can be materially affected by current AI systems.
How likely exposure is to translate into reduced human demand.
Includes provisional estimates for AI adoption pressure and labour-market resilience. How this is measured
Confidence reflects task coverage, mapping and capability-evidence quality, and how much of the score rests on provisional inputs.
What is driving the score?
Occupation scores are built from the task mix—not a single prediction about a job title.
Where AI can do more
Routine, digitized, and highly repeatable tasks face the greatest pressure.
- Perform administrative tasks, such as maintaining records and handling policy renewals.74
- Contact underwriter and submit forms to obtain binder coverage.74
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.74
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.73
Where people still matter
These tasks score lowest on automation feasibility—physical presence, judgement, accountability and real-world variability all resist end-to-end automation.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.01
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.02
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.03
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.04
- Perform administrative tasks, such as maintaining records and handling policy renewals.05
Related occupations
Occupations O*NET links to this one. Relatedness reflects shared work, not a claim that these roles are safer.
Customer Service Representatives
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Compare these careers →Adoption and labour-market outlook
Structural factors are kept separate from raw capability so you can see what actually resists automation. Adoption pressure and labour-market resilience are still provisional models—25% of this occupation’s replacement-risk weight rests on them.
O*NET 30.3 occupational data interpreted through the JobsVsAI capability, automation and structural-constraint models.
