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Office & Administration · Updated Aug 2026

Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

JVS 2.0.0-phase4b
AI Exposure
66/100
High

How much of this occupation’s work can be materially affected by current AI systems.

Replacement Risk
60/100
High

How likely exposure is to translate into reduced human demand.

Includes provisional estimates for AI adoption pressure and labour-market resilience. How this is measured

Evidence quality
Confidence80/100
Task coverage81%

Confidence reflects task coverage, mapping and capability-evidence quality, and how much of the score rests on provisional inputs.

Task-level evidence

What is driving the score?

Occupation scores are built from the task mix—not a single prediction about a job title.

JVS 2.0.0-phase4b
TaskImportanceAI impactExposure
Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.High
73
Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.High
73
Assist individuals in filling out applications or questionnaires.High
73
Compile, record, and code results or data from interview or survey, using computer or specified form.High
68
Review data obtained from interview for completeness and accuracy.High
65
Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.High
64
Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.Medium
66
Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.High
49
Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.Medium
57
Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.Medium
68
Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.Medium
67
Prepare reports to provide answers in response to specific problems.Medium
73
Meet with supervisor daily to submit completed assignments and discuss progress.Medium
73
Most exposed

Where AI can do more

Routine, digitized, and highly repeatable tasks face the greatest pressure.

  1. Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.73
  2. Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.73
  3. Assist individuals in filling out applications or questionnaires.73
  4. Prepare reports to provide answers in response to specific problems.73
Hardest to automate

Where people still matter

These tasks score lowest on automation feasibility—physical presence, judgement, accountability and real-world variability all resist end-to-end automation.

  1. Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.01
  2. Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.02
  3. Assist individuals in filling out applications or questionnaires.03
  4. Compile, record, and code results or data from interview or survey, using computer or specified form.04
  5. Review data obtained from interview for completeness and accuracy.05
Where else this work leads

Related occupations

Occupations O*NET links to this one. Relatedness reflects shared work, not a claim that these roles are safer.

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Beyond AI capability

Adoption and labour-market outlook

Structural factors are kept separate from raw capability so you can see what actually resists automation. Adoption pressure and labour-market resilience are still provisional models—25% of this occupation’s replacement-risk weight rests on them.

Human dependency59
Physical dependency34
Adoption pressure71
Labour-market resilience59
Methodology & sources

O*NET 30.3 occupational data interpreted through the JobsVsAI capability, automation and structural-constraint models.

Confidence80/100
CalculatedAug 21, 2026
Read methodology →