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Office & Administration · Updated Aug 2026

Medical Secretaries and Administrative Assistants

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

JVS 2.0.0-phase4b
AI Exposure
70/100
High

How much of this occupation’s work can be materially affected by current AI systems.

Replacement Risk
60/100
High

How likely exposure is to translate into reduced human demand.

Includes provisional estimates for AI adoption pressure and labour-market resilience. How this is measured

Evidence quality
Confidence82/100
Task coverage85%

Confidence reflects task coverage, mapping and capability-evidence quality, and how much of the score rests on provisional inputs.

Task-level evidence

What is driving the score?

Occupation scores are built from the task mix—not a single prediction about a job title.

JVS 2.0.0-phase4b
TaskImportanceAI impactExposure
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.High
75
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.High
75
Maintain medical records, technical library, or correspondence files.High
74
Transmit correspondence or medical records by mail, e-mail, or fax.High
74
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.High
67
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.High
71
Receive and route messages or documents, such as laboratory results, to appropriate staff.High
66
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.High
74
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.High
59
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.High
62
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.High
69
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.Medium
74
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.Medium
74
Most exposed

Where AI can do more

Routine, digitized, and highly repeatable tasks face the greatest pressure.

  1. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.75
  2. Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.75
  3. Maintain medical records, technical library, or correspondence files.74
  4. Transmit correspondence or medical records by mail, e-mail, or fax.74
Hardest to automate

Where people still matter

These tasks score lowest on automation feasibility—physical presence, judgement, accountability and real-world variability all resist end-to-end automation.

  1. Maintain medical records, technical library, or correspondence files.01
  2. Transmit correspondence or medical records by mail, e-mail, or fax.02
  3. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.03
  4. Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.04
  5. Receive and route messages or documents, such as laboratory results, to appropriate staff.05
Where else this work leads

Related occupations

Occupations O*NET links to this one. Relatedness reflects shared work, not a claim that these roles are safer.

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Beyond AI capability

Adoption and labour-market outlook

Structural factors are kept separate from raw capability so you can see what actually resists automation. Adoption pressure and labour-market resilience are still provisional models—25% of this occupation’s replacement-risk weight rests on them.

Human dependency71
Physical dependency34
Adoption pressure61
Labour-market resilience56
Methodology & sources

O*NET 30.3 occupational data interpreted through the JobsVsAI capability, automation and structural-constraint models.

Confidence82/100
CalculatedAug 21, 2026
Read methodology →