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Sales · Updated Aug 2026

Travel Agents

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

JVS 2.0.0-phase4b
AI Exposure
34/100
Low

How much of this occupation’s work can be materially affected by current AI systems.

Replacement Risk
51/100
Moderate

How likely exposure is to translate into reduced human demand.

Includes provisional estimates for AI adoption pressure and labour-market resilience. How this is measured

Evidence quality
Confidence83/100
Task coverage91%

Confidence reflects task coverage, mapping and capability-evidence quality, and how much of the score rests on provisional inputs.

Task-level evidence

What is driving the score?

Occupation scores are built from the task mix—not a single prediction about a job title.

JVS 2.0.0-phase4b
TaskImportanceAI impactExposure
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.High
42
Collect payment for transportation and accommodations from customer.High
40
Record and maintain information on clients, vendors, and travel packages.High
39
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.High
36
Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.High
36
Book transportation and hotel reservations, using computer or telephone.High
25
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.High
23
Most exposed

Where AI can do more

Routine, digitized, and highly repeatable tasks face the greatest pressure.

  1. Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.42
  2. Collect payment for transportation and accommodations from customer.40
  3. Record and maintain information on clients, vendors, and travel packages.39
  4. Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.36
Hardest to automate

Where people still matter

These tasks score lowest on automation feasibility—physical presence, judgement, accountability and real-world variability all resist end-to-end automation.

  1. Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.01
  2. Book transportation and hotel reservations, using computer or telephone.02
  3. Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.03
  4. Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.04
  5. Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.05
Where else this work leads

Related occupations

Occupations O*NET links to this one. Relatedness reflects shared work, not a claim that these roles are safer.

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Beyond AI capability

Adoption and labour-market outlook

Structural factors are kept separate from raw capability so you can see what actually resists automation. Adoption pressure and labour-market resilience are still provisional models—25% of this occupation’s replacement-risk weight rests on them.

Human dependency62
Physical dependency36
Adoption pressure76
Labour-market resilience50
Methodology & sources

O*NET 30.3 occupational data interpreted through the JobsVsAI capability, automation and structural-constraint models.

Confidence83/100
CalculatedAug 21, 2026
Read methodology →